Frequently Asked Questions

  • What's the difference between rush and same-day delivery?

    Rush delivery gets your items to their destination as quickly as possible, prioritizing urgent needs. Same-day delivery guarantees delivery within the same business day you place your order, making it perfect for time-sensitive documents and packages.
  • How does your medical courier service maintain specimen integrity?

    We follow strict transport protocols for medical specimens including blood samples, urine samples, and biopsies. Our trained couriers maintain proper handling procedures to preserve specimen viability and comply with all healthcare regulations.
  • Can you deliver after regular business hours?

    Yes, we offer after-hours delivery services that work around your schedule. Whether you need evening or weekend deliveries, our flexible service ensures your items arrive when you need them.
  • Do you handle legal document deliveries?

    Absolutely. We specialize in legal courier services including court filings, subpoenas, contracts, and sensitive legal documents. Our couriers understand the importance of timeliness and maintain strict confidentiality for all legal deliveries.
  • What areas does CPR Courier serve?

    We serve Fort Myers, Naples, Bonita Springs, Port Charlotte, and the surrounding Southwest Florida areas. Our local expertise means we understand the region's traffic patterns and can optimize delivery times.
  • How do you ensure package security during transport?

    We prioritize security through trained professional couriers who handle each delivery with care. Our advanced tracking system lets you monitor your package from pickup to delivery, and we maintain strict confidentiality protocols.
  • What makes your service different from national carriers?

    Unlike national carriers, we're locally based in Southwest Florida with experienced professionals who know the area. We offer personalized service, flexible scheduling, and direct communication with our team for your peace of mind.
  • Can you transport pharmaceutical items?

    Yes, we provide pharmaceutical delivery services to hospitals, clinics, and pharmacies. Our medical courier team is trained to handle medications and medical supplies according to regulatory requirements, ensuring prompt and secure delivery.
  • Do you offer scheduled recurring deliveries?

    We provide scheduled delivery services for businesses with regular delivery needs. Whether you need daily interoffice mail transport or weekly business deliveries, we'll create a customized schedule that works for you.
  • How do I track my package?

    Our advanced tracking system allows you to monitor your delivery status from pickup to final destination. You'll receive real-time updates throughout the delivery process for complete transparency and peace of mind.